Effective communication goes beyond speaking and listening – and for those in leadership roles, this is an essential skill. For managers, communication with staff can be a fine line to tread. Too casual and lenient and you run the risk of losing respect,...
A recent survey of small business owners and Human Relations Managers by United States-based HR software company BambooHR has revealed a growing focus on the employee experience. As the report finds, the old adage of ‘customer is king’ is fading and being replaced by...
